Designed for remote teams, this workplace management tool keeps team members connected and includes screen sharing, messaging, file uploads, and more. Alternatively, a company can choose to complete training webinars, receiving that same detailed guidance via a remote delivery.Ĭospace: Rather than rely on tools like Slack, Nextiva users can enjoy Cospace. A business can opt for on-premises, one-on-one training for a highly detailed experience. Quality Training: Not only does Nextiva offer training to help employees learn the technology, but it offers that training in multiple forms. This customer support comes standard with even the lowest-priced Essential plan. VoIP service outages mean lost profits and leads for businesses, so Nextiva’s reliability is an encouraging benefit.Įxcellent Customer Support: Nextiva offers 24/7 customer support, ensuring a business will never be without assistance, so issues can be promptly addressed. This uptime rate is impressive, and the lack of outages indicates that Nextiva offers the performance and reliability that businesses demand. Highly Reliable Service: Nextiva reports a 99.999% uptime and states that the service had no reported outages in 2019 or 2020. Businesses may save money by carefully monitoring their number of users and opting for longer contracts, which carry lower charges. Nextiva’s pricing structure is somewhat complicated, and its prices are higher than standard (but more basic) VoIP service. This can also make for financial savings. There’s no need to worry about integrations and jumping back and forth between different platforms throughout the workday. A business that chooses Nextiva will enjoy a whole host of tools and programs that work together efficiently. In short, Nextiva serves as a centralized, all-encompassing business solution. Nextiva even offers Cospace, a remote workforce management tool that can replace other third-party apps like Slack. The Nextiva mobile app for cell phones and desktops ensures that employees can stay connected no matter where they’re located.
There’s even a built-in CRM that holds it own against other standalone solutions, meaning you can truly unify your customer-centric efforts. Call pop, for example, instantly display the essential information for each customer as they call, facilitating more effective calls. All Nextiva phones come pre-configured, allowing for instant use.Īn array of sales and service tools are designed to support sales, marketing, and customer service teams. Nextiva also migrates existing business plan phone numbers for free.īusinesses can choose to use their current VoIP phones or buy or lease phones from Nextiva.
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Unlimited nationwide calling, voicemail-to-email, free phone numbers, and online faxing can support businesses of all sizes. The business phone plans include more than 45 features for enhanced performance and ease of use. Call porting allows businesses to use their current phone numbers (in most cases).
Highlights of the phone service include a 99.999% uptime and 24/7 customer support. It’s an all-in-one business communications provider, complete with video conferencing, team chat and collaboration tools, faxing, and much more. Nextiva is more than a standard VoIP service. We thoroughly researched each service to determine what type of business or situation it’s best for. Our review of the best VoIP phone services highlights all of the information you need to know about each option. While there are plenty of benefits to Nextiva, there are also plenty of other VoIP phone services to choose from. You can wield the platform and its features to help with client relationship management, remote work, call centers, and more. Nextiva delivers a suite of services that rivals anyone else in the space. Suitable for everything, from small businesses with just a few users to large enterprises with many departments. When it comes to versatility, Nextiva wins out over other VoIP phone services. Compare Nextiva to The Best VoIP Phone Services It’s one of the most versatile VoIP service providers and, thanks to the many plans available, it’s an ideal choice for most businesses. Nextiva also offers platforms for sales, service, and remote workforce management. The phone service is highly reliable and efficient and you get useful features beyond voice calling on every plan. Nextiva offers VoIP phone service plans suitable for businesses and call centers ranging from small to large.
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